Your privacy is important to us. This Privacy Notice explains how Garud collects, uses, stores, and protects your personal information.
Introduction
Information We Collect
We may collect:
- Name
- Email address
- Mobile number
- Shipping addresses
- Order history
- Wishlist
- Payment status
- Device information required for app functionality
Garud does not store your card details or UPI PIN. Payments are processed securely through trusted payment gateways.
How We Use Your Information
Your information is used to:
- Create and manage your account.
- Process orders.
- Deliver products.
- Send order updates and notifications.
- Improve the app experience.
- Detect fraud and enhance security.
- Provide customer support.
Sharing Your Information
Garud shares only the information necessary to complete your orders with:
- Verified artisans
- Delivery partners
- Secure payment providers
We do not sell your personal information to third parties.
Data Security
We use appropriate security measures to protect your information against unauthorized access, loss, or misuse.
Although we strive to keep your information secure, no internet-based service can guarantee complete security.
Cookies & Analytics
Garud may use cookies or similar technologies to:
- Keep you signed in.
- Remember your preferences.
- Improve application performance.
- Analyze usage patterns to enhance user experience.
Your Rights
You can:
- View your personal information.
- Update your profile.
- Manage saved addresses.
- Delete your account.
- Control notification preferences.
Children's Privacy
Garud is not intended for children under the age required by applicable law to use the service independently. If personal information is collected unintentionally, appropriate steps will be taken to remove it.
Policy Updates
This Privacy Notice may be updated from time to time. Significant changes will be communicated through the application when appropriate.
Contact
Email:
privacy@garud.com