Garuda Cookie Policy

Cookies are compact text files stored on your computer, tablet, or smartphone when you visit a website. They allow the website to recognize your browser, remember your session authentication, keep items in your shopping cart between visits, and preserve your customized settings such as selected regional languages.

Similar technologies include sessionStorage, localStorage, and secure auth tokens, which function alongside cookies to provide a responsive and reliable application.

Garuda strictly uses cookies for legitimate functional and operational purposes:

• Authentication & Security: To verify your account, protect against Cross-Site Request Forgery (CSRF), and prevent unauthorized access.
• Artisan Cart & Wishlist: To preserve your selected handmade products, quantities, and chosen courier options while you browse.
• Multi-Account Switching: To support swift, safe switching between family accounts and artisan roles on the same device without repeatedly typing phone numbers.
• Language & Region: To persist your chosen Indian regional language (Hindi, Tamil, Bengali, Marathi, Gujarati, Telugu, Kannada, English) across page views.

We classify the cookies on our platform into three distinct tiers:

• Strictly Necessary (Essential) Cookies: Mandatory for basic site navigation, checkout processing, and CSRF protection. The website cannot function without these cookies.
• Functional & Preference Cookies: Enhance user convenience by remembering language preferences, search history keywords, and collapsed sidebar states.
• Performance & Diagnostics: Gather anonymous technical telemetry on page load speeds, network latencies, and JavaScript render health to continuously improve platform performance.

Below is a transparent inventory of key cookies utilized across our web application:

During checkout, payments are handled by Cashfree Payments India via secure iframes conforming to PCI-DSS Level 1 compliance. Cashfree may drop transient fraud-prevention cookies solely to authenticate 3D-Secure bank OTPs and prevent payment spoofing.

Garuda does not read, store, or transmit your raw debit/credit card numbers or CVV. All sensitive card processing is conducted in the secure Cashfree sandbox enclave.

You can control or delete cookies directly through your browser settings. Most browsers allow you to block all cookies, accept only first-party cookies, or clear cookies when you close your browser.

• Google Chrome: Settings > Privacy and security > Third-party cookies > Clear browsing data.
• Mozilla Firefox: Settings > Privacy & Security > Enhanced Tracking Protection > Cookies.
• Apple Safari: Preferences > Privacy > Manage Website Data.
• Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data.

Please Note: Disabling essential cookies (such as sessionid and csrftoken) will prevent you from signing in, adding items to your cart, or placing orders.

If you have any questions about our use of cookies or web storage technologies, please contact our Data Governance Team: